Sales Policy

Effective Date: January 16, 2025

At Omegaauthentic, we strive to ensure a smooth and transparent purchasing experience. This Sales Policy outlines the terms and conditions that apply to purchases made through our website.

1. Product Availability:
All products listed on our website are subject to availability. While we make every effort to keep our inventory up to date, we cannot guarantee that an item will be available at the time of purchase. If a product is out of stock, we will notify you promptly and offer alternatives or a full refund.

2. Pricing:
Prices are listed in U.S. dollars and are subject to change without notice. The price you see at the time of checkout is the price you will pay. Taxes, shipping fees, and any additional charges will be added to the final order amount during checkout.

3. Order Confirmation:
Once you place an order, you will receive a confirmation email with the details of your purchase, including the items, total cost, and estimated shipping time. Please ensure that all information is correct. If you notice any discrepancies, contact us immediately.

4. Payment Methods:
We accept a variety of secure payment methods, including major credit cards and online payment gateways. All payments must be completed before your order can be processed and shipped.

5. Shipping:
After your order is processed, it will be shipped to the address you provided during checkout. Shipping costs and delivery times vary based on the shipping method and location. We will provide tracking information once your order has been shipped.

6. Returns and Exchanges:
We offer a satisfaction guarantee on all purchases. If you are not satisfied with your order, please contact us within 14 days of receipt to arrange for a return or exchange. Items must be returned in their original condition and packaging to be eligible for a refund or exchange.

7. Cancellation:
Orders can be canceled within 24 hours of placement. After this period, cancellations may not be possible due to the processing time required for shipping.

8. Customer Support:
If you have any questions or concerns about your order, our customer support team is here to help. You can reach us at info@omegaauthentic.com or call us at (813) 926-9468.